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Your Data Protection Rights
Understanding your rights under UK GDPR
Your Privacy Matters
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have important rights regarding your personal data. This page explains these rights in clear, simple language and tells you how to exercise them.
MOTChecker.com is committed to protecting your privacy and respecting these rights.
Your Rights at a Glance
1. Right to Access (Subject Access Request)
You can request a copy of all personal data we hold about you. We'll provide confirmation of whether we process your data, a copy of it, and information about how we use it. Response time: Within 1 month (free of charge).
2. Right to Rectification
You can ask us to correct inaccurate or incomplete personal data. Use this when your contact details are wrong, information is outdated, or data is incomplete. Response time: Within 1 month.
3. Right to Erasure ("Right to be Forgotten")
You can ask us to delete your personal data in certain circumstances. This right is not absolute - we may need to retain certain data to comply with legal obligations. Response time: Within 1 month.
4. Right to Restrict Processing
You can ask us to limit how we use your data while we resolve an issue, such as when you've challenged data accuracy or processing is unlawful. Response time: Within 1 month.
5. Right to Data Portability
You can request your personal data in a machine-readable format (e.g., CSV, JSON) to transfer to another service. Response time: Within 1 month.
6. Right to Object
You can object to processing based on legitimate interests or for direct marketing purposes. Response time: Within 1 month.
7. Right to Withdraw Consent
Where we process data based on your consent, you can withdraw it at any time. This includes analytics cookies and contact form consent.
8. Rights Related to Automated Decision-Making
You have rights regarding decisions made solely by automated processing. MOTChecker.com does not use automated decision-making or profiling that produces legal or similarly significant effects.
How to Exercise Your Rights
To make a request regarding any of the rights above, please contact us at motcheckersite@gmail.com or via our contact page. We'll respond within 1 month.
To help us process your request quickly, please include your full name, email address, and a clear description of which right you're exercising.
Response Times and Fees
Standard Response Time
We will respond to your request within 1 month of receiving it. In complex cases, we may extend this by up to 2 months and will inform you of the delay and reasons.
Fees
We will not charge a fee for most requests. However, we may charge a reasonable fee if:
- Your request is clearly unfounded or excessive
- You request multiple copies of the same data
We'll inform you of any fees before processing your request.
Identity Verification
To protect your personal data, we may need to verify your identity before fulfilling certain requests (especially Subject Access Requests). This helps prevent unauthorized access to your data.
We may ask for:
- A copy of your ID document
- Proof of address
- Answers to security questions
Any verification documents will be securely deleted after verification.
Right to Lodge a Complaint
If you're unhappy with how we've handled your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO): Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. Phone: 0303 123 1113. Website: ico.org.uk. However, we encourage you to contact us first.
Related Information
For more information about how we handle your data, please see: